100,000 Tickets - Privacy Policy
100,000 Tickets is a game made by Cubequad. This page explains what the game sends to us while you play, why, and how to turn it off.
We never sell this data, never use it for advertising, and never share it with anyone beyond the services that store it for us: Hostinger for gameplay data, and Hostinger and Discord for bug reports you choose to send.
What the game sends
While "Share Gameplay Data" is on (it is on by default), the game sends us:
- Random IDs: two kept in your save file (one for the save and one for the current game, replaced when you start a new game), one for each computer the game runs on, and one for each play session. They are made up by the game and are not linked to your name, your email or your Steam account.
- What happens in play: when you start and quit, the first time you reach moments such as your first scratched ticket and its prize or your first upgrade, the upgrades you buy, how long you have played, your in-game money, how many tickets you have taken, revealed and cleared, whether you play with a keyboard and mouse or a controller, and which settings you have changed from their defaults (not the values you picked).
- Technical details: operating system, processor, memory, graphics card and its memory, graphics API, screen size, refresh rate and window mode, quality settings, language, region setting and time zone, whether the computer is a Steam Deck, frame rate, memory use, start-up time, whether the previous session ended normally, and the game's own error messages, with your user name and the paths to your home folder and the game's folders removed.
- The game's version, build and platform, and whether it is the demo or the full game.
What the game never sends
Gameplay data never includes your name, email address, Steam account, computer name or any hardware serial number. Our server sees the internet address of each request, as every web server does. It uses it only to stop floods of requests, stores it only in a scrambled, one-way form, and never saves it with your gameplay data. Hostinger, our web host, may also keep it in its standard access logs.
Why we collect it
To see where players get stuck, lose interest or stop playing, to tune the game's pacing, and to find and fix crashes and slow performance.
Where it is kept and for how long
On Cubequad's own server, hosted by Hostinger. The minute-by-minute readings (play time, frame rate, memory use and progress counts) are deleted after 180 days. Everything else, including the events and technical details listed above and summaries such as when a milestone was first reached, is kept while the game is supported unless you ask us to delete it.
Your choices
- Turn sharing off at any time in Settings → Game Settings → Privacy. The game then stops sending and deletes anything still waiting to be sent from your computer.
- Ask us to delete what we hold: email cubequad@gmail.com with your analytics ID, which is shown in the same Settings section. We delete everything stored under that ID and keep only the ID itself, so that anything still on its way to us is thrown away when it arrives.
Bug reports
If the game closes unexpectedly, it offers to send us a bug report the next time it starts, and a report can also be sent from the game's bug report screen. Nothing is sent unless you press Send. This is separate from "Share Gameplay Data", so a report can be sent while sharing is off. A report contains:
- Your note, if you write one, your analytics ID, the game's version, where you were in the game and your progress, such as your in-game money and how many tickets you have cleared. A report made from the bug report screen also has a screenshot of the game.
- Your computer's operating system, model, processor, memory, graphics card and screen settings, and your local time.
- The end of the game's log from this session and the previous one, your save files and, after a crash, the crash files Unity or your system made. Logs and crash files can show your computer's user name inside file paths, and crash files can hold parts of the game's memory.
A report goes first to Cubequad's own server, hosted by Hostinger, which passes it on to a private channel on Cubequad's Discord server and then deletes its copy. If Discord can't take a report, the server keeps it for up to 14 days, trying again, and then deletes it. Discord stores the reports it receives, under its own privacy policy. As with gameplay data, our server uses your internet address only to stop floods of requests and stores it only in a scrambled, one-way form. We use reports only to find and fix problems. To have a report deleted, email cubequad@gmail.com.
Children's Privacy
The game is not directed at children under 13, and we do not knowingly collect data from them. If you believe a child under 13 has sent us data, contact us and we will delete it.
Changes to This Privacy Policy
We may update this policy from time to time. Changes are posted on this page and take effect when they are posted.
Contact Us
Questions about this policy: cubequad@gmail.com